I, like many people today working on advancing democracy, am an optimist. This strange condition began when I was 15 years old. It was 1996 and I discovered that the future of human knowledge was on the web, and all my textbooks were out of date. So, I told my teachers I wanted to quit school and start my education on the web. Surprisingly, all my teachers agreed with it. A year later, I founded my first startup of many, working on web technologies.
Today, as Taiwan's first digital Minister, I'm putting into practice the lesson that I learned when I was 15 years old: radical transparency, civic participation, and rough consensus. Surprisingly, it's working and it's transforming our society.
I want you to look at my office. I'm a teleworking minister, so I can work from anywhere on earth, including here. But this place is special. I meet people every Wednesday from 10 a.m. to 10 p.m. Anyone can come here and talk to me, as long as they agree for our conversation to be posted to the Internet. It's called radical transparency.
This space itself is a co-creation of more than 100 social innovators who come to me and say, for example, a team of designers or artists, people with trisomy differences, with Down syndrome, and say they look at the world in a very different geometric lens. So how about we make their artwork real and install them as public installations of art?
We have had self-driving robotic visitors for three times now, each time for a month or so. These self-driving tricycles from the MIT Media Lab are open source and open hardware, meaning anyone with any knowledge of computer programming or hardware can tinker with them to fit what the society wants.
Our president, Dr. Tsai Ing-wen, said two and a half years ago at her inauguration, "Before, democracy was seen as a clash between two opposing values, but from now on, democracy must become a conversation between many diverse values." In social innovation, we can develop business models that further the social environmental goals, and the government's role has changed.
In Taiwan, we use a lot of very novel regulatory policy-making tools like the sandbox system that makes social innovation possible. A sandbox is essentially an innovator coming to us and saying, "I have this very interesting new idea. It could be about platform economy, could be about FinTech, it could be about self-driving vehicles, you name it."
I tour around Taiwan every couple of Tuesdays or so. On Wednesdays, people come to Taipei, our capital city, and on Tuesdays, I travel around Taiwan. The greatest thing about Taiwan is that we have broadband as a human right. So anywhere in Taiwan, if you don't have 10 megabits per second of Internet bandwidth, it's my fault.
Section 9: Public Demonstrations and Consultations
Whenever we have a public demonstration of the self-driving vehicle or some green energy and things like that, we run a consultation to get each other's feelings, whether this is acceptable to the society, the emerging technology, after a year.
Usually, we run an AI-moderated conversation. This is called Polis. It's anopen-source tool, meaning just like the self-driving vehicles, anyone can take and modify it to their liking. This is the consultation map that we had when we moderated the Uber case, the first case that I handled in 2015.
Using Polis, we can see clearly that most people agree with most of their neighbors on most things. By giving people a reflection of the rough consensus they actually had, we can put those into regulation first, while tabling or deferring the legislation of the divisive issues.
There is one of the largest civic technology community in Taiwan, called g0v. For each of the services of the public service that people don't like or think is too boring, g0v made it so that they become an interactive map you can drill down to the particular budget item that you care about and have a real-time conversation.
A recent example of g0v is the air box experiment. In Taiwan, people care about the air quality. About two thousand people individually purchased some small devices, IoT devices called air box, and it measures air quality for less than 100 euros.
Every year we run a Presidential Hackathon. Everybody can propose any idea. Each idea is shuffled into a trilingual team of data scientists, domain experts, and public servants. Five teams every year win the prize of no money, they get a trophy from the president herself and a presidential promise that whatever the proof of concept is in the next fiscal year, our government will implement the idea as the public service.
When we see Internet of Things, let's make it an Internet of beings. When we see virtual reality, let's make it a shared reality. When we see machine learning, let's make it collaborative learning. Whenever we hear that a singularity is near, let us always remember the plurality is here. Thank you so much.
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